Privacy Policy

In this Privacy Policy, we describe how we collect and process personal data (“data”) which relates to you as a business contact, a user of our website or a person otherwise in contact with us. This Privacy Policy also describes how we process data collected from our test sites and from images our customers send us in connection with our license plate recognition products.

For the purposes of applicable data protection legislation, QUERCUS TECHNOLOGIES, S.L., CIF B83848796, Av. Onze de Setembre 19, 43203 Reus (Tarragona), Spain (“Quercus”) is the controller of your personal data and determines how and why your personal data will be processed. Quercus Technologies is part of the TagMaster Group. Should you have any questions regarding Quercus’ processing of personal data, please do not hesitate to contact us at info@quercus-technologies.com.

How we collect data

We collect your personal data:

• When we engage in a business relationship.
• Through our website, for example when you submit our contact form.
• Through email correspondence.
• When you provide us with data through meetings, social media or events.

What data we collect

Personal data we process regarding our business contacts:

• Basic information such as your name, workplace and title.
• Contact details such as address, e-mail address and telephone number.
• Payment information.
• Information you provide in connection with meetings or events, such as requirements in respect of availability of premises.
• E-mail correspondence.

Personal data we process from our test sites and from customer submissions:

• Vehicle images and license plate numbers, when a customer or collaborator sends us detection images from our license plate recognition units to analyze and apply technical improvements to their operation.
• Time stamp and geographical location of the test site in connection with the collection of images.

Why we process your personal data

We process the personal data of our business contacts for the following purposes:

To manage our business relationship with you

Legal basis: performance of a contract, if there is a contract between you and Quercus, and Quercus’ legitimate interest in maintaining and managing its business relationships. Storage period: as long as we have a business relationship with you or the company you represent.

To respond to enquiries submitted through our website

Legal basis: Quercus’ legitimate interest in responding to the enquiries it receives, and steps taken at your request prior to entering into a contract. Storage period: as long as necessary to handle your enquiry and any follow-up to it.

To market our products and services

For example through newsletters, publications and events. Legal basis: Quercus’ legitimate interest in marketing its products and services, or your consent where required. Storage period: as long as we have a business relationship or until you opt out.

To comply with legal obligations

For example accounting and tax obligations under Spanish law. Legal basis: compliance with a legal obligation. Storage period: as long as prescribed by law, e.g. for receipts and financial information.

For the establishment, exercise or defense of legal claims

Legal basis: Quercus’ legitimate interest in establishing, exercising or defending any legal claims. Storage period: information that is relevant for a legal claim is kept for as long as required under the applicable statutes of limitation.

For the development of our products

For example using images from our test sites or images sent by our customers to improve the accuracy of our license plate recognition systems. Legal basis: Quercus’ legitimate interest in the development of its products, both software and hardware. Storage period: the data is stored on protected servers only as long as it is necessary and justified for the development of a specific product.